Our frequently asked questions and answers can be found below. If you have any additional inquiries, feel free to email us and our dedicated team will be more than happy to assist you!

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What is your MOQ (Minimum Order Qty)?

  • For each style the MOQ can vary from 50 to 100 pieces.
  • Our lowest MOQ can be 30 pieces per colour, depending on product type and total order value.
  • The MOQ includes the size range.
  • For stock fabrics may be able to include up to 2 colours.

How long to produce samples and bulk? (Lead Times)?


  • Ready Design: Approximately 5 days*
  • Ready Design & Available Fabric: 1-2 weeks*
  • Manual Custom Design: 3-4 weeks*

Bulk production

  • Approximately 6-8 weeks*


  • Worldwide shipping takes about 4-5 business days via DHL or FedEx.

Full cycle (start to finish)

  • Ready Design: Around 2-4 months*
  • Custom Design: Approximately 4-6 months*

When using non-stock fabrics, please allow an additional 3-4 weeks to the timeline to account for fabric making time. The specific fabric and its availability will affect this timeframe. (See our fabrics here)

*Please note that current conditions, including fabric availability, current workload, holidays, and other variables, can impact lead times. We will provide confirmation of lead times directly to you at the time of your order.

How do I get started?

The easiest way to order samples of our Ready Designs shown in our PRODUCTS shop.

If you wish to develop your own custom designs, you can simply send us an email at info@fashionfactories.com with your spec or screenshots and notes outlining your ideas. Alternatively, if you would like to customise our ready designs, or have our team create your specs, please reach out to us via email as well. We will provide you with a quick quote and guidance to assist you in the process.

Can I develop my own custom designs?

Yes, you can develop your own custom designs. You can send us your tech packs, original samples or images to get started.

If you have your own designs and ideas, simply send us an email at info@fashionfactories.com. We will provide you with quick feedback to determine if your designs align with our capabilities.

Can I visit the factories? What should I expect?

Yes! We conduct China Factory Tours throughout the year. Be sure to send your enquiry early to not miss this once in a lifetime experience. Here’s what your visit will include:

  • A firsthand look at our manufacturing operations, showcasing our commitment to sustainability.
  • An opportunity to explore our sample designs, fabric options, labeling, packaging, and hardware.
  • Personalised meetings with your representative or merchandiser for detailed discussions on design, manufacturing, and sample fittings, all in a comfortable setting.
  • Curated tour with our team to assist you for the whole duration of your visit.
  • We assist in arranging flights, visa, accomodation and transfers.

Find our more about our tours here and we’ll ensure you have a memorable and insightful experience. We can’t wait to welcome you!

Do your factories follow ethical standards?

Yes, all our factories hold ethical certifications and follow ethical practices. We also offer a wide variety of sustainable fabrics to use, so your production is also planet friendly.

What are your payment terms?

For bulk orders we require a 50% deposit for your first orders, and the remaining 50% is due before shipping. Payments are made through bank transfer.

Once a relationship is established, we can revisit payment terms for our clients.

For sampling we require 100% payment in advance of making, including shipping fee of samples.

What sizes do you make?

Depending on the product type you are ordering, we can offer any size grade. Our usual sizes are size 6 to 18. We also offer Plus Size grades from 20 to 26.

For kids’ collections, we offer sizes starting from 0 to 2 years, up to 10 years and adults.

For knit items our sizes are XXS to XXL - but can be custom to your needs.

What type of product categories can you make?

We work with a variety of factories, all of which we have met and vetted to ensure our ethical standards are met. Our factories specialise in

  • Woven garments
  • Knitted garments
  • Sportswear
  • Swimwear
  • Lingerie
  • Shape wear
  • Leather, PU and Fabric bags
  • Footwear
  • Belts and accessories
  • Kids wear
  • Homewares
  • Uniforms

We also source specific factories for your needs.

Is bulk production a must if we sample with you?

Although there is no obligation to proceed with bulk production, all factories will expect an order to follow. There are many contributing factors that go into making one sample like purchasing material, creating a pattern, cutting and sampling sewing. All these elements are quite costly. That is why there is a sample fee to make samples.

If you proceed with a large order, we can deduct the sample fee from the order invoice.

How long does shipping take to arrive?

We have many logistic solutions to suit your requirements. We can assist to arrange goods by either Air freight or Sea freight.

Air freight takes approximately 14 days and Sea freight will take 4 to 5 weeks, depending on your port location.

We currently ship to Australia, Europe and the USA.